Refund policy
Refund Policy
We want you to love your ScrubCore purchase. If your item doesn't fit, we're happy to accept returns within 14 days of delivery.
Eligibility:
- Items must be unworn, unwashed, and in original condition with all tags attached
- Returns are accepted for size exchanges only (item did not fit)
- Items that show signs of wear, washing, or damage are not eligible for return
How to Return:
- Contact us at shop@scrubcore.us within 14 days of receiving your order
- Include your order number and reason for return
- We will provide return instructions
Refunds:
- Once we receive and inspect the returned item, we will process your refund within 5–7 business days
- Refunds are issued to the original payment method